• Official LAMY Store
    Buy official, buy safe
  • 60 day returns
    Refund or exchange available
  • Free shipping
    $0 standard shipping for orders over $80
  • Largest range
    Australia's largest LAMY range

Customer Service (AU): (03) 93152782

Shipping

•$8.90 within Australia for standard delivery
•FREE standard delivery for orders over $80 (after any discounts applied)

Shipping upgrades available:

Express Post and Same Day Courier options are available for most Melbourne addresses.

When will my order ship?

Orders are dispatched Monday to Friday (Australian EST) but not on weekends or public holidays.
Fully paid orders will usually be dispatched within three business days. However, please note there may be some dispatch delays during busy order periods such as Christmas or when we run a sale.
After dispatch, please allow up to 10 business days with standard delivery by Australia Post. To guarantee next-day dispatch for orders placed on weekdays, please select Express Shipping (available for Australian orders only).

How do I track my order?

We supply Australia Post with your e-mail address so 'tracking advice' emails can be sent to you for you to be able to track your parcel. You will get an email update when your parcel is scanned by Australia Post as “arriving at a dispatch centre” and then as “delivered” or being “available for collection”. Your email address is not held or distributed by Australia Post or any other third party.
Tracking numbers are sent in your Shipping Confirmation email once your order has been dispatched. You can track your order by clicking the link in your email.

Standard Delivery – Australia Post

We use Australia Post e-Parcel delivery. This is a registered service which can be tracked. Estimated delivery times are 3-10 business days. Depending on distance from the CBD, allow an extra day or two for outer suburbs and regional areas.
This service requires a signature upon delivery, so we recommend you provide your work address or nominate a delivery address where somebody is available to sign for the parcel during business hours. Alternatively, provide a PO Box address.
If nobody is available, a collection card will be left with details to visit your local Post Office. Carriers will not leave packages unattended/unsigned for. There may be redelivery charges if you aren’t available to sign for your parcel.

Express Post – Australia Post

This service is next day delivery to all Australian capital cities provided orders are placed before 11am AEST Monday- Friday (excluding public holidays). Please note, regional areas may not be a next day service and only Perth 6000 is guaranteed next day. All suburbs of Perth should expect a two-day delivery.
We use Australia Post e-Parcel EXPRESS delivery. This is a registered service which can be tracked. Estimated delivery times can be found here.
The cost for this service is $13.90.
This service requires a signature upon delivery, so we recommend you provide your work address or nominate a delivery address where somebody is available to sign for the parcel during business hours. Alternatively, provide a PO Box address.
If nobody is available, a collection card will be left with details to visit your local Post Office. Carriers will not leave packages unattended/unsigned for. There may be redelivery charges if you aren’t available to sign for your parcel.

Same Day Courier Service

This is service is for orders placed by 11am on business days (excluding public holidays) and is available to most Melbourne Metro post codes.
The cost for this service is $19.90. Please nominate a delivery address (e.g. work address) where somebody will be available to sign for the delivery between 9am-5pm. If no-one is there to sign for the order, you may be liable for re-delivery charges.
We are unable to offer same-day delivery to PO Box addresses.