• Official LAMY Store
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    Refund or exchange available
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    Australia's largest LAMY range

Customer Service Email: service@lamyshop.com.au

Warranty

Rest assured - all LAMY writing instruments are covered by a four-year warranty against manufacturing and workmanship defects from date of purchase.

Should you experience problems with your writing instrument during this period, please contact us at service@lamyshop.com.au and we will advise the next steps in resolving your issue.

All faulty/damaged goods require a photo of the pen to be emailed before a replacement will be considered.

Repairs

For small repairs please refer to your local specialised retailer who will have a comprehensive range of spare parts for Lamy writing instruments on stock.

In case of more difficult repairs, please contact service@lamyshop.com.au and we will advise the next steps in resolving your issue.